Legal information

INTOUCH SA

  • Share capital: 10,000,000 CFA francs
  • RCCM number SN DIR 2014 N 407
  • NINEA number 00:496.2579
  • Head office: Building 2566 No. 3a Dieuppeul, Avenue Bourguiba (Dakar),
  • General Administrator: Mr Omar CISSE

This notice is available to the public and to customers and is intended to inform the public of its rights and the services available to it for all claims and requests resulting from the use of the Single Window solution and/or associated products and other services provided by Intouch.

1. Complaint

For any complaint or request relating to the use of the Platform and the products and services associated with it, customers can directly contact customer service at the following numbers: +221 33 860 64 44.

2. Personal data:

TOUCH has an authorization from the Commission for the Protection of Personal Data which has been the subject of a Deliberation no. 2017-00259/ CDP of 10 February 2017 in order to safely collect and process personal data. The protection of your personal data is thus guaranteed by TOUCH and their use is strictly supervised by Law No. 2008-12 on the protection of personal data.

    • Use of personal data
    • TOUCH will use your data proportionally for the purposes set out in the above statement and while complying with current legal requirements for authentication and identification.
    • Right of access, opposition, correction and deletion
    • In accordance with the provisions of Chapter IV of Law No. 2008-12 on the protection of personal data, you have the right to access, modify, rectify and delete data concerning you.
      To exercise these rights, you must prove your identity and contact:
      — By email: contact@intouchgroup.net
      — By phone: +221 33 860 64 44.

3. General conditions of use of the services of Intouch partners

The use of the services offered on the TOUCH platform is subject to the general conditions of the partners. Please find below the legal notices of the partners